Union is a platform designed to help individuals find their vocation, enhance personal development, and improve their careers. Our services leverage AI technology to provide personalised guidance and recommendations.

Once you sign up and create an account, you can input your personal information, including your interests, hobbies, skills, etc. Our AI-powered system then analyses this data to provide tailored recommendations, search results, and personalised development plans. You can also communicate with our AI for assistance and support.

Can I request a feature?

We value your feedback and suggestions, and we take them into consideration when planning and prioritising our development roadmap. By utilising our platform and providing us with your insights, you play a crucial role in shaping the future of Union.

Do you offer a free trial?

Yes, we offer a free trial period for new users to explore and experience our services. During the trial period, you can access a limited set of features to get a feel for how Union can benefit you. After the trial, you can choose to subscribe to our advanced plans for continued access to all features.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time. To do so, please follow the instructions provided in your account settings. Please note that cancellation may result in the loss of access to certain features and content.

Do you have a web version of Union?

Currently, we do not have a web version of Union. However, we have plans to develop a web version in the future to provide you with more flexibility in accessing our services. Stay tuned for updates on our website and announcements regarding the web version.

How can I contact customer support?

If you have any questions, concerns, or need assistance, you can reach our customer support team in app or by sending an email. We strive to respond to inquiries promptly and provide you with the help you need.

Privacy Policy

This Privacy Policy set forth the general terms and the manner in which we collect, use, disclose, and protect the personal information of users during a use of the unionapp.cc website (“Website”) and “Union” mobile application (“Mobile Application”) and any of their related products and services (collectively, “Services”).

This Privacy Policy is legally binding between you (“User”, “you” or “your”) and this Website operator and Mobile Application developer (“Operator”, “we”, “us” or “our”). If you are entering into this Privacy Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Privacy Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Privacy Policy, you must not accept this Privacy Policy and may not access and use the Services.

By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. You acknowledge that this Privacy Policy is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Services.

Collection of personal information

We may collect the following standard personal information from you:

Name
Email address
Phone number
Date of birth
Pronounce
Current city
Personal image
Personal website

In addition to standard personal information, we may collect more specific data, including but not limited to: interests and hobbies, professional skills, current activity, personal values, motivation, and any other additional information necessary to provide the Services and assist you in finding your vocation, advancing personal or business development, and enhancing career improvement.

We collect personal information through the following methods:

Registration on the Mobile Application, where you provide your email and name, and optionally provide additional information.
Joining the waiting list on our website by submitting your email address.
Correspondence with our support team via email or in our Mobile Application.

Use of personal information

We use the collected personal information, combined with AI technology, for the following purposes:

To provide and improve the Services offered through our website and Mobile Application.
To personalise and customise your experiences.
To communicate with you regarding your account, inquiries, support requests and the Services.
To analyse and enhance the performance and functionality of the Services.
To enhance your search, recommendations, and facilitate communication.
To provide personalised assistance and development recommendations.

Sharing of personal information

We do not share your personal information with third parties except in the following circumstances:

With your explicit consent.
To trusted third-party service providers who assist us in operating our Services, conducting our business, or servicing you, subject to appropriate confidentiality measures.
If we are required to do so by law or legal process.
In connection with a merger, acquisition, or sale of all or a portion of our assets.

Protection of personal information

We implement reasonable security measures to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction.

Your account do not have password. Access to your account requires possession of the yours registered email address. We use access tokens with short lifetimes and accompanying rotating refresh tokens to allow the Services to access our infrastructure.

Data retention and deletion

We will retain your personal data for 30 days after receiving a deletion request. During this period, you have the option to withdraw your request. If no withdrawal occurs, the data will be deleted permanently.

Your rights

You have the right to access and rectify your personal information via your personal profile. By default, your profile is public, but you can specify which data you want to share with others in your profile settings.

Marketing communications

We may send you promotional emails or newsletters with your consent. You can opt out of receiving such communications by following the instructions provided in the email or by adjusting your notification settings in the app.

Compliance with applicable laws

We strive to comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to the extent they are applicable to our operations.

Cookies

We use cookies and similar tracking technologies on our website and Mobile Application to enhance your experience and gather information about how you interact with our Services.

Cookies are small text files that are stored on your device to track and analyse usage patterns, remember user preferences, and improve the overall functionality of the Services.

We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a specified period) for various purposes, including authentication, analytics, and personalisation.

By using our Services, you consent to the use of cookies and similar technologies as described in this Privacy Policy.

You have the option to manage and control cookies through your browser settings. Please note that disabling cookies may impact the functionality and performance of our Services.

Mobile Application storage

Our Mobile Application utilises mechanisms for storing and handling data specific to the app environment. This includes the storage of user preferences, settings, and other relevant information within the app itself.

We take reasonable measures to ensure the security and confidentiality of the data stored within the Mobile Application, protecting it from unauthorised access, disclosure, alteration, or destruction.

It is important to note that data stored within the Mobile Application is specific to the individual device and is not typically transmitted to our servers unless explicitly required for app functionality or as otherwise stated in this Privacy Policy.

Please be aware that the specific data storage and handling mechanisms may vary depending on the operating system (e.g., iOS, Android) and device capabilities.

By using our Mobile Application, you acknowledge and consent to the storage and handling of data within the app as described in this Privacy Policy.

Severability

All rights and restrictions contained in this Privacy Policy may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Privacy Policy illegal, invalid or unenforceable. If any provision or portion of any provision of this Privacy Policy shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Modifications to the Privacy Policy

We reserve the right to modify or replace this Privacy Policy or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page or post a notification within the Services. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of the Privacy Policy

You acknowledge that you have read this Privacy Policy and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Privacy Policy. If you do not agree to abide by the terms of this Privacy Policy, you are not authorised to access or use the Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Privacy Policy, we encourage you to contact us using appropriate method within our Website or Mobile Application.

This document was last updated on July 11, 2023

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